Rainbet Account Terms and Bonus Conditions

Account Rules and Eligibility

Rainbet is operated by Rain Group LTD., registered at Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros, under company registration number 16077. The operator holds an Anjouan Gambling License issued by the Anjouan Gaming Board, an offshore licence described as giving basic regulatory oversight. These details form the registered identity behind every account opened on the platform.

To open an account, players must be at least 18 years old, or the legal gambling age in their jurisdiction if that is higher. Registration takes under two minutes: choosing a unique username and password, confirming age and acceptance of these terms, and verifying the account through an email link, as described on our account access page.

Prohibited Conduct

Accounts found engaging in multiple registrations, bonus abuse, or providing false identity details during the Sumsub verification process may be restricted or closed. Sharing accounts, creating duplicate profiles to claim the welcome offer twice, or submitting mismatched proof-of-address documents are treated as breaches of these terms. We reserve the right to suspend or restrict any account where continued gambling may be harmful, in line with our responsible gambling policy.

Welcome Bonus Terms at a Glance

Players who choose the wager-lock welcome path accept a 40x wagering requirement on a minimum £30 deposit, spread across three qualifying deposits before the full 250% up to £2,100 and 60 free spins are released. The 250% headline figure is the sum of the three match percentages across these deposits.

All free spins from a given tier must be used and its bonus conditions met before the next deposit unlocks the following tier, and the maximum bet permitted while any welcome bonus is active is £700, stated as 2% of the deposit amount. Players who prefer not to lock funds to a wagering target can choose the no-wager-lock option instead, which releases up to 100% of the match gradually as they bet. The full claiming process and wagering mechanics are explained on our welcome bonus page.

Bonus Clauses Every Player Should Know

Several conditions apply across our welcome and ongoing promotions:

• Free spins from the welcome offer are locked to Sweet Bonanza by Pragmatic Play and only available where Pragmatic Play operates.
• Slots from Hacksaw Gaming and Nolimit City are excluded from wagering contributions on the welcome bonus.
• Winnings from free spins are credited to the promo balance and carry a 40x wagering requirement before withdrawal.
• Players who deposit and place a bet before a bonus is credited forfeit it; uncredited bonuses must be requested from live support without placing any bets first.
• The no-wager-lock alternative releases up to a 100% match gradually, between 1% and 20% of each stake, and ends once fully claimed.
• Daily reload drops, weekly boosts and leaderboard race entries, with £25,000 daily, £100,000 weekly and £500,000 monthly prize pools, are credited automatically by placing qualifying bets.

Eligible games for the welcome bonus include slots, instant win and table games found across our casino section.

Verification, Complaints and Account Closure

Account verification runs through Sumsub in three steps, both at registration and during certain transactions. We require a government-issued passport, ID card or driving licence with all corners visible, a selfie holding that document, and a handwritten note with six random numbers. Proof of address is checked electronically against two databases first; if that fails, a utility bill, government letter or bank statement dated within three months is requested, as explained on our verification page.

Screening for politically exposed persons, adverse media and sanctions runs via Sumsub against UN, OFAC and EU lists, with Elliptic analytics monitoring crypto transactions. KYC documents and transaction records are kept for 10 years under our AML framework, aligned with EU 6AMLD, Regulation (EU) 2015/847, FATF recommendations, GDPR and Anjouan AML law, last updated to policy version 1.2 on 8 April 2026.

Complaints sent to our dedicated complaints email or contact form are acknowledged within 2 business days, with an initial response within 10 business days and up to 30 days for escalated cases; unresolved matters can be escalated to our Compliance Manager. Self-exclusion, once chosen, cannot be reversed early, and the account stays closed for a mandatory 90 days before permanent closure can be requested.